Process Automation and the Evolution of Superjobs

• on 22 Sep 2021
• By Rahdia Thornton
• Process Automation

Process Automation and the Evolution of Superjobs

Over the past few years, we have seen technology grow at an exponential rate. So has process automation – including Artificial Intelligence (AI), cognitive technologies and Robotic Process Automation (RPA). AI, cognitive technologies, and RPA are growing at 20% per year. This type of software is meant to automate manual tasks. Ultimately, that takes away menial and repetitive tasks that occur in the workplace. These automations would take over routine work and would give certain jobs new roles.

As automation takes over repetitive tasks, there will need to be a change in job roles and descriptions. Since people would no longer be working on mundane tasks, their contribution inside the organization is going to increase. Process automation is causing a lot of organizations to reimagine job roles and redesign how we work. Organizations want job roles to result in more productivity, more contribution, and have more skill involved in the work that employees are tasked with.

Rise in Superjobs

With job roles changing to require more skills and contribution, the so called superjob will emerge. Superjobs require technical and soft skills, as well as parts of certain traditional jobs. These superjobs result in significant productivity and efficiency gains for the organization. Those gains are a direct result of working with automation software.

Even though process automation is on the rise and it is something to run into and not away from, organizations are still showing levels of uncertainty and fear. Most organizations wouldn’t even say that they are ready or prepared to even address the impact of these new automation technologies. However, organizations should look at automation as something to take advantage of and be excited for.