How do People Interact in the Metaverse?

There are quite a few options for interactions between people in the metaverse, actually. For the most part they mimic the real world. We can talk in the metaverse. We can write (or type, rather) and read text. Also, we can use body language and gestures. Additionally, we can communicate via visuals. But the metaverse is a technology extension to the real world. Therefore, there will be even more options for people to interact in the metaverse.

Reading time: 4 mins | Published on: 1/25/2022

Before delving deep into the topic, you may want to refresh on or learn about what the metaverse is.

Historically, we have been using four major types of communication: verbal, written, visual, and nonverbal. We speak and listen and that’s how we communicate verbally. We write and read. Sometimes we use visuals like photos, images, drawings, sketches, graphs, and charts to convey information. Another way to communicate with others, often subconsciously, is via nonverbal cues like gestures, body language, and facial expressions.

Since the metaverse is a technology-enabled environment, there is a fifth type of interaction – technological. There are things the system knows about us and can assist us with. For example, selecting an option from a list, which may be offered by the technology or pushing a button to confirm an action.

people interact in the metaverse
Verbal Interactions in the Metaverse

Talking in the metaverse won’t be very different from our current experience in audio conferencing tools. It’ll be like a Zoom call but instead of yourself, the video will be of your avatar. That way you’ll always look your best!

The voice will be yours unless you’d want it altered. In that case, there’s plenty of voice-altering technology to help change your tone or the pitch or to add distortion to your voice. I won’t be surprised if you can also change accents, that’d be cool.

Written Interactions in the Metaverse

We’ll still resort to reading and writing every now and then. Indeed, we’d need a means for asynchronous communication in the metaverse. Whether timezone differences, work and family commitments, or just wishing to leave an unobtrusive message, we’ll write that message for someone to read. Similar to current apps, we’d have different levels of security to our messages. There’ll be private and public messaging but there will be notes on the fridge/wall in the metaverse as well.

Visual Interactions in the Metaverse

‘A picture is worth a thousand words.’ Indeed, we use photos, images, drawings, graphs, and charts while presenting. Also, emojis and gifs have become such an important part of our messages and posts. Furthermore, videos have grown in popularity tremendously, being a quick and easy way to communicate a concept, combining all four types of communication into one.

Nonverbal Interactions in the Metaverse

We use gestures, facial expressions, and body language (willingly or unwillingly) to convey information to others. And we may still have some of that in the metaverse. Well, excluding the facial expressions. Gestures will still be possible to see. The body language, though, may be controlled by the user. Meaning the user may set up their avatar’s posture in a certain way. Which, at the end of the day, will make us less perceptive to those cues.

Technical Interactions in the Metaverse

After so many years of using drop-downs, menus, buttons, links, and drag & drop functionality, we’d be amiss to not incorporate it into the metaverse. For example, a predefined or a guided interaction may require making a few quick selections before moving ahead. Therefore, elements of the web we know it will probably make their way into the metaverse. They won’t be the norm, though.

To summarize, the metaverse will merge the real world with technology, bringing together technology, verbal, written, visual, and nonverbal ways for people to interact in the metaverse. The result, hopefully, will be a better understanding of and between each other.

Simply Flows is the first ever company to offer virtual assistants in the metaverse. Check out what we’re building here.

What the Metaverse is not

There’s so much hype about the metaverse. Companies sharing news about solutions they are building. People talking and arguing what the metaverse really is. We’ve also chimed in with an article exploring the topic. But with all this talk comes a lot of confusion. Let’s debunk some of the myths about the metaverse, shall we?

Reading time: 3 mins | Published on: 1/17/2022

10 Misconceptions: Debunked

⭕ It’s not owned by Meta (formerly Facebook). They are just one of the companies building their own metaverse. This is a very important point. Since there isn’t a single metaverse, there isn’t a single owner of it, too. If history and economic theories are any guide, there will be quite a few instances before the market saturation point and the logical consolidation afterwards.

💰 It’s not yet another crypto. Although many of the solutions offer coins or tokens, crypto is not a mandatory part of the metaverse. Indeed, some solutions have their crypto coins listed. While others have only issued tokens as a means of internal payments.

🎮 Believe it or not, it’s not a game. True, games were the first use case, but but we’re well beyond just games now.

🥳 There’re a lot more opportunities in the metaverse than just entertainment. True, its immersive experience is great for events, conferences, job fairs, etc. But looking at the companies announcing metaverse solutions, we’re talking serious business here.

3️⃣ It’s not necessarily a 3D-only experience. You can enjoy the 2D as well.

🥽 VR/AR/MR headsets are great to have but not mandatory. Neither are goggles but an XR emoji doesn’t exist yet. 😊

🧒 It’s not only suited for Gen Z and after. Adults are also welcome.

😱 For all Snow Crash fans and regular skeptics, the metaverse is not a bad thing. Neither is it the beginning of the end. By the way, the word ‘metaverse’ was coined by Snow Crash’s author – Neal Stephenson. He envisioned the metaverse as the successor to the internet.

🆕 It’s not even that new! Remember Second Life? That game came out in 2003! Another, more recent example, is Roblox, which was released in 2006. A note for the younger readers: Second Life was a platform where people, using an avatar for themselves, would lead a second life in a virtual world.

🌐 And last but not least, it’s not a replacement of the web but an evolution, rather.

Metaverse is not
The Change is Happening

How we work and interact with each other and with technology has been changing for some time. The pandemic pushed us a few years (decades) forward. Obviously, we need to meet, collaborate, and socialize in new ways. And the metaverse promises to solve exactly that – to enable immersive, next-to-real, and productive interactions. Cannot wait to see what the future holds!

Simply Flows: Virtual Assistants in the Metaverse

We are thrilled to announce that Simply Flows is the first company ever to offer virtual assistants in the metaverse! Customers can ‘hire’ and ‘train’ virtual assistants to perform mundane tasks for them. They can also customize their virtual assistants by changing the names, avatars, and appearances.


Reading time: 2 mins | Published on: 1/11/2022

We are super excited to share this first sneak peek of the virtual assistants metaverse we’re building.

The Future Office is… in the Metaverse

The metaverse is the true evolution of how we work and interact with each other. Even more importantly, the metaverse offers a truly new way to use technology. As we know, the future of work entails humans doing their jobs alongside the digital workforce. There is no way around it. Also, there is no point of pushing back or insisting on the old ways. Currently, our experiences are limited to web and desktop applications. Additionally, the digital workforce is called ‘bots’, ‘robots’, ‘zaps’, ‘workflows’, etc. Nothing suggesting teamwork, collaboration, or even remote acceptance. Therefore, we’ve set out to build an immersive experience for people and human-like appearance of the virtual assistants. In short, we’ll bring the two ends of the spectrum together into a new reality.

It’s been a remarkable journey of building a no-code solution for process automation. Having all the pieces in place, and looking at where technology is going, we’ve decided to expand to the metaverse. We are extending our powerful engine for automated process workflows into the metaverse. Indeed, not only is it the future of technology, it is also the future of work and the future of the office.

Virtual Assistants in the Metaverse

Join our Discord community to follow our progress, to take part in shaping the first-ever virtual assistants metaverse, and to get rewards. We take each and every piece of feedback to heart. Also, we promise to stay on top of technology at all times. Surely, it’s going to be an awesome journey. So, come and make that leap with us!

Interested in learning more about the metaverse? Have a look at our blog posts to make sense of it all.

What is Metaverse?

There doesn’t seem to be one definite answer. Companies have their own interpretations and implementations. Here’s our take on what the metaverse is and what companies like Microsoft, Nvidia, and Meta (formerly Facebook) are building.

Reading time: 4 mins | Published on: 1/10/2022

Metaverse: Definition and Etymology

met·a·verse /ˈmedəˌvərs/ noun COMPUTING

A virtual-reality space in which users can interact with a computer-generated environment and other users.
What is metaverse

The word ‘metaverse’ was coined by the American writer Neal Stephenson in his 1992 science fiction novel Snow Crash. Stephenson’s concept of the metaverse has become very popular and quite influential. Games like Quake and Immercenary, virtual reality worlds like Active Worlds and Second Life, and even Microsoft’s Xbox Live have all been influenced by Snow Crash. Actually, the book was a must-read for everyone on the Xbox development team.

Metaverse: Evolution of the Web

Now that we’ve explored the word’s definition and etymology, let’s answer the ‘What is Metaverse?’ question. In simple terms, it’s the logical evolution of the internet. It’s a fully immersive and more natural way to interact with each other and with technology. Another way to explain the metaverse is as the reality’s digital twin of people, places, things, connections, etc.

We spend most of our wake time online anyway. That won’t change. What will change, though, will be our experience. We’ll be immersed in the metaverse, whether it is a virtual, an augmented reality, or a mixture of both. What we do and how we do it will be much more natural in the metaverse. And last but not least, we’ll be able to achieve much more in the metaverse than we can currently. Just imagine replacing the cumbersome ways we interact with technology now – keyboards, mouse devices, fingers(?!) – with voice, body movement, hand gestures, brain waves even. Evidently, the possibilities are endless.

The Big Tech’s Take

We’ve analyzed some of the most innovative companies that are currently building metaverse solutions. Also, we’ve included our own interpretation.

Simply Flows’ metaverse consists of virtual assistants to hire and train at a familiar office environment. The goal is to save businesses time and money by automating their mundane tasks. Join our Discord community to follow us and get rewards.

Microsoft focuses on extending their office products. They announced Mesh in March, 2021 as a mixed reality, cross-device remote collaboration platform. Integrating virtual and mixed reality into Microsoft Teams is a great first step to enabling people to collaborate, work, or socialize in an immersive and much more engaged way.

Meta’s implementation will be a fully immersive VR platform as an extension to Facebook. Their focus will remain on people’s connections and interactions. Hopefully, this time around, they manage to amplify truth and positivity.

NVIDIA showcases their 3D engine in the Omniverse, as they call it. They plan to bring all 3D design tools into their Omniverse. Additionally, fast rendering and instantaneous graphic updates will enable collaborations on immersive visualizations and real-time simulations.

The Sandbox, Decentraland, and Roblox are 3D games, where players can create their own mini games, assets, and avatars. Also, they provide their own payment systems utilizing blockchain, crypto, and NFT. These companies’ offerings stretch beyond just a game because people can learn, work, create, and socialize on their immersive platforms. In fact, some believe Roblox to be the first real-worlds implementation of a metaverse.

Why now?

As we saw, there is a clear pattern in companies’ interpretation and implementation of a metaverse. Basically, each brand utilizes their expertise, extending their offering to a more intuitive and immersive experience. Not surprising, given that the web has been around for 33 years now and there isn’t much more it can offer.

To summarize, the metaverse holds a huge promise to change how we interact, work, and socialize. The technology is there, the need is there (further exacerbated by a 2-year pandemic), and the intent is there. All hype aside, there has never been a better time for making the metaverse leap.

To debunk some myths and confusion and to answer your questions, here’s a summary of what the metaverse is not.

Web2 vs Web3: The Major Differences

The World Wide Web (WWW) is something that we are all familiar with in this day and age. People use the Internet every day to look up information, play games, go shopping, and more. However, did you know that this technology is not old? The first development of the WWW began in 1989 by Time Berners-Lee. A little over 30 years later, the WWW has surpassed expectations. Within these 30 years, the WWW has become a vast space for tons of information, gaming, and other entertainment, all thanks to the evolution of Web2 (also Web 2.0) technology. As we continue to advance in the coming years, the WWW will offer even more. Web3 (also Web 3.0) technology is slowly developing and moving to the forefront. Soon enough, it will become the leading technology we use when online. To prepare for this change, let’s see what the significant differences in Web2 vs Web3 technology are and what you can expect in the coming years.

Reading time: 7 mins | Published on: 3/28/2022

Web2 Evolution

In 2004, Web2 became a large and growing name. The world was moving away from Web1, which only promoted content viewing. Web2 completely changed this by now promoting a more user-generated WWW. Users were encouraged to post their own content. We’ve been posting all sorts of things such as pictures, videos, comments, ratings, and so on. Web2 enabled people to create billions of blog posts (much like I am doing right now). Plus, having different accounts for different websites grew in that period. Web2 brought a social aspect of the technology by empowering us to post whatever we desire. Today, we use Web2 technology nearly every day. Also, we have completely changed the way we receive information.

Here comes Web3

As we know, evolution is inevitable. As we moved away from Web 1.0 to 2.0, we are now moving towards Web3. This new internet technology is the future, and we are slowly beginning to develop and adopt it. So, what exactly is Web3? Web3 is built upon blockchains. It utilizes artificial intelligence, virtual, augmented, and mixed reality, and more. It was conceived around the notion of decentralization and crypto tokens. Now, you may be asking, what does all this mean? Basically, Web3 is the evolution of the WWW with a much more clear purpose. On the surface, it creates a space for real-world human communication online. On a deeper level, it advocates a decentralized, thus transparent, data store, eliminating the need of many a middlemen. There are many proponents of paying people for their user data, unlike in Web2. You may have heard of ‘play-to-earn’ or ‘use-to-earn’ concepts. What is that? Glad you asked! If you give information for something that matches what a person is looking for, you get compensated. This new, open way of using the Internet opens everyone to endless possibilities. Now people can interact with others online in metaverses and also earn money as they do.

Curious about what metaverse projects are currently available?

Check out the metaverse catalog created by Simply Flows.

Web2 vs Web3

If you couldn’t already tell, the World Wide Web will never stop evolving. As we become more technologically advanced, we begin the transition to Web3. Let’s explore the key differences between the two.

web2 vs web3
1. Interaction vs Decentralizaion

In Web2, the application focuses on users and their interactions on the Internet. It wants them to create and share their own unique content. With Web3, the Internet is decentralized. Rather than empowering everyone, it focuses more on single users and getting them what they want in a timely and efficient manner. Their target is to make each individual user happy through their efficient AI network. In this matchup for Web2 vs Web3, Web3 gives more effort towards one person, whereas Web2 wants the greater good for the community.

2. Technologies

Web2 is all about dynamic content, responsive layout, with a huge focus on UI/UX. Web technologies like AJAX, HTML5, CSS3, and surprisingly JavaScript rule. Features like tagging, ratings, community forums are basically the norm. Web applications are designed as API-first, in order to connect with other applications. That was a huge improvement from the mostly static website pages in Web1. Web3, based on the advancements in AI and NLP, promises much better search, analysis, and interpretation of information. Additionally, to deliver the immersive experience, the metaverse, for example, will rely on virtual and augmented reality, 3D modeling, and gesture computing. All in all, Web3 is a massive improvement over Web2, bringing in new depth, dimensions, and opportunities to users, developers, and the business.

3. Data Ownership

You do not own what you post in Web2. In fact, everything that you post is owned by the platform. People do not get any compensation for the work that they publish. In comes Web3 to save the day. Users have ownership over what they post due to data decentralization. That is called ‘shared data ownership.’ This means that your data belong to you, no matter what platform you’ve shared it on. The decentralized data is more secure due to the underlying blockchain technology. Additionally, you can make money for providing information or otherwise contributing to the community. With Web3, data is utilized more fairly and can benefit its owners. 

4. Graphics
web2 vs web3

From 2D to 3D, in the Web2 vs Web3 discussion, it is interesting to see how graphics can change. We are used to the 2D space with video or pictures, but they don’t pop out at you. Even as a kid, I was used to playing games and seeing pictures that relied solely on 2D technology. Web3 changes everything we know about the experience. Now, not only can graphics be 3D, but also interactive. If you’ve ever heard of the metaverse or used some gaming platforms before, you can see how these changes come to life. With different avatars, buildings, and other remarkable landscapes, you can see just how well these 3D graphics come to life in Web3.

5. Social vs. Semantics

With Web2 technology came lots of social media platforms, blogs, vlogs, podcasts, and so on. These allowed for communication and social interaction between people via content-creating techniques. People usually find content through keywords that the network asks you to apply. Now with Web3, this semantic web completely changes the game. Instead of using keywords to find these social media and Internet postings, searches are based more on your writing content. This will help filter results more efficiently and precisely towards what you are trying to target. Web3 is much more efficient than Web2’s search algorithms.

As you can see, Web2 vs Web3 uncovers some of the differences between these two WWW evolutions. Web3 brings tons of new technologies to the table – VR, AR, blockchain, crypto tokens, and more. These new developments are paving the way for Web3 and helping it get fully functional. Of course, we won’t adopt Web3 overnight. But we will be much faster than with Web2. Because we’ve been there and we’ve learned a ton. Therefore, we are more ready than before for a big technology leap. Allowing people to interact as though they are actually together has made tons of people excited about this technology. We already see new metaverse projects started daily. Certainly, there are still quite a few things to be improved. But there are many people from small and big companies working on solving the issues. Once we realize the full potential and the endless opportunities of Web3, well, Web2 will be a thing of the past. It will take a few more years until we get there. But the direction is clear.

Robotic Process Automation is the Future

Robotic Process Automation is the Future

What is Robotic Process Automation?

Robotic Process Automation (RPA) is a software that automates repetitive business processes. It utilizes technologies like API, webhooks, screen scraping, and character optical recognition. RPA connects different applications with one another and makes it possible for data to flow through the different applications. RPA software imitates the human interactions with systems but does it in a much faster, reliable, and safe manner. Some of the RPA solutions have low-code capabilities allowing users to build integration scripts. Others are no-code, where even people with no technical experience can automate their work all by themselves. Not surprisingly, RPA has been gaining a lot of popularity and adoption lately. And it’s not going away. Just the opposite, Robotic Process Automation is the future.

Why is RPA Making a Rise?

The RPA market is rapidly growing. According to Gartner, its compound annual growth rate (CAGR) is expected to be 49% between 2020 and 2027. Even though most of the RPA technology had been around for a little while, it really started booming in the last decade. Furthermore, the pandemic and working from anywhere accelerated the adoption of automation by businesses. The RPA market is still nescient and therefore quite fragmented. We are already seeing consolidating happening, as it matures. Currently, the 10 largest RPA providers hold over 70% of the enterprise market. Due to an enormous demand to automate legacy paper-based and manual processes, the need of RPA solutions will continue to grow.

How does RPA Work?

Most RPA vendors offer subscription-based services. Customers can choose between several tiers, depending on their needs. Some may only need a couple of workflows, while others will require a high-volume automation. Many solutions have a free tier or a free trial, so users can try them out before they decide on a purchase. Also, most tools support cloud applications only but there are some that work with desktop software as well.

There are many different ways organizations can use RPA across different departments. RPA can help improve finance and accounting processes, recruitment, supply chain management, customer care, as well as other areas. For example, RPA can assist in processing a huge load of documents like contracts with e-signatures, uploading documents, or approval procedures. Additionally, people specialists can use RPA to update employee information and automate time sheet submission processes.

Where is RPA Headed?

• RPA is still developing and evolving. It started by automating simple tasks and has been evolving to a much more complex solution. Nowadays it utilizes AI technologies like process mining, machine learning, and natural language processing. Next, it will enter the AR/VR world (metaverse).

• Additionally, it is moving from strictly back-office operations like accounting and invoicing to front-office processes like customer care.

• At the beginning RPA was only accessible to the big enterprise due to its high cost. Recently, we see more and more RPA technology offered to the small and mid-size businesses.

• As with the rest of the technology, RPA has also been moving to the cloud. And this trend is going stronger.

• Originally RPA was best suited for the BFSI – banking, financial services, and insurance. Nowadays everyone needs their work automated, so they are more productive.

As RPA is on the rise and as it continues to cement its role in the future, more organizations are starting to adapt. Companies employ RPA to optimize operational efficiency, accelerate an existing process, or to optimize cost. RPA will eventually be an end-to-end intelligent system automating complex business processes. Organizations are already realizing the benefits and will continue adopting the technology. Indeed, Robotic Process Automation is the future.

Learn how Simply Flows can help transform your business.

Simply Flows


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In the Simply Flows FAQ section below you will find the answers to some of your questions. Not finding your answer? Ask away in our Discord community.

In simple terms, the metaverse is the logical evolution of the internet. It is a fully immersive and more natural way to interact with each other and with technology. Another way to explain the metaverse is as the reality’s digital twin of people, places, things, connections, etc.

Check out our blog post for more details.

There’s so much hype about the metaverse. Also, a lot of confusion. Therefore, we’ve set out to debunk some of the misconceptions about the metaverse:

  • Meta (formerly Facebook) does not own the metaverse
  • It’s not yet another crypto
  • Metaverse is not a game
  • The metaverse is not only for entertainment
  • The experience is not necessarily 3D-only
  • XR headsets are great to have but not mandatory
  • Adults are welcome, too, metaverses are not only for Gen Z and after
  • For Snow Crash fans, the metaverse is not a bad thing
  • Actually, it’s not even that new
  • The metaverse will not replace the web

Check out our blog post for more details.

  • Non-profits
  • Small businesses
  • Financial advisors
  • Knowledge workers

Check out our templates to find yours!

Completely safe!
  • Our servers run the highest level of protection AWS offers.
  • Any connection between your browser and Simply Flows is protected by 256-bit SSL encryption.
  • User data is additionally secured via Amazon Cognito.
  • Our databases use end-to-end encryption. Additionally, they are deployed in a Virtual Private Cloud (VPC) with dedicated firewalls.
Reasons to automate

Consider automating those tedious manual tasks in order to:

  • Save time and allocate it to what matters most. Indeed, less time wasted on busywork = more time for high-value work.
  • Save money and spend it on growing your business. Resources allotted towards customer acquisition or customer care will help you grow and improve. Money spent on manual repetitive tasks is… well, wasted.
  • Eliminate errors made by manually processing data. Manual data entry or copying and pasting information from one web app to another introduces endless opportunities for human errors. Data integrity is too important to be left to manual processing.
  • Advance creativity by reducing your mental overload. Indeed, let machines do what they were built for and do best – exactly – repetitive data processing tasks. Because computers excel at it. On the other hand, humans, excel at creativity, innovation, empathy, and… having fun!
  • Boost motivation. 90% of knowledge workers are bored and demoralized by the manual and tedious tasks they need to perform. Not surprisingly, data entry is the most hated activity of all. Just imagine the boost in motivation and job satisfaction your people will have once unburdened!

You will know you are ready to start automating when you find asking yourself some of the questions below:

  • Why can’t my cloud apps ‘talk’ with each other?
  • Do I really need to perform this operation again and again?
  • Have I been copying and pasting data in the last hour?
  • Should I hire someone to do all those manual tasks for me?
  • Wait a minute! Weren’t computers invented for repetitive tasks? Then why are still so many people doing them?

Simply Flows is a platform that integrates your cloud apps and brings your data together. Additionally, we offer virtual assistants in the metaverse! How cool is that?

  • No coding or technology experience is required to automate with us.
  • We provide a reliable, high quality, and affordable service.
  • Choose from existing templates or create your custom workflows.
  • Pay as you go option.
We’d love to hear from you!

If you haven’t found the answer to your question on the Simply Flows FAQ page, here are some ways to connect with us:

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